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设计与创意 · SKILL.md

upsell-strategy

upsell-strategy

【设计与创意】Design upsell, cross-sell, and expansion revenue strategies. TRIGGERS - Use when user wants to increase average order value, create upsells, or design expansion revenue.

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技能说明

GitHub

name: upsell-strategy description: | Design upsell, cross-sell, and expansion revenue strategies. TRIGGERS - Use when user wants to increase average order value, create upsells, or design expansion revenue.

Upsell Strategy Designer

Overview

Creates systematic upsell and cross-sell strategies to increase customer lifetime value and average order value.

Workflow

Step 1: Understand Current Offers

  1. Products/services: List everything you sell with prices
  2. Current AOV: Average order value
  3. Customer segments: Who buys what?
  4. Purchase patterns: What do people buy together?

Step 2: Design the Value Ladder

FREE: [Lead magnet / free trial]
  ↓
ENTRY ($X): [Lowest-priced offer]
  ↓
CORE ($XX): [Main offer]
  ↓
PREMIUM ($XXX): [High-value offer]
  ↓
VIP ($XXXX): [Done-for-you / exclusive]

Step 3: Map Upsell Opportunities

Trigger PointUpsell OfferTypeExpected Conversion
At checkout[offer]Order bump15-25%
Post-purchase[offer]Upsell10-20%
After onboarding[offer]Cross-sell5-15%
At renewal[offer]Upgrade20-30%
Usage milestone[offer]Expansion10-20%

Step 4: Write the Upsell Scripts/Copy

For each upsell, provide:

  • Trigger: When to present it
  • Headline: The offer in one line
  • Value prop: Why they need this NOW
  • Price anchor: Show the value vs cost
  • Urgency: Why now, not later
  • Copy: Full email/page/popup text

Output Format

# Upsell Strategy: [Business Name]

## Value Ladder
[Visual representation]

## Current Metrics
- AOV: $[X]
- Target AOV: $[X]
- Projected revenue increase: [X]%

## Upsell Opportunities

### Opportunity 1: [Name]
- **Type**: Order bump / Upsell / Cross-sell
- **Trigger**: [when to present]
- **Offer**: [what they get]
- **Price**: $[X] (value: $[X])
- **Expected conversion**: [X]%
- **Revenue impact**: $[X]/month

**Copy**:
> [Full upsell copy]

[Repeat for each opportunity]

## Implementation Priority
1. [Highest impact, easiest to implement]
2. [Next priority]
3. [etc.]

## Revenue Projection
| Upsell | Monthly Revenue | Annual Impact |
|--------|----------------|---------------|
| [Upsell 1] | $X | $X |
| [Upsell 2] | $X | $X |
| **Total** | **$X** | **$X** |

Quality Checklist

  • Value ladder is logical progression
  • Each upsell has a clear trigger point
  • Copy written for each upsell
  • Revenue projections included
  • Implementation prioritized by impact
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