---

name: customer-reactivation description: | Create customer reactivation strategies for dormant accounts and churned users. TRIGGERS - Use when user needs help with customer-reactivation related tasks. category: Sales & Marketing version: 1.0

customer-reactivation

Workflow

1. Understand Requirements - Ask about context, audience, goals, and constraints
2. Research & Analyze - Review background info, best practices, and frameworks
3. Create Draft - Build structured output with specific, actionable details
4. Review & Refine - Check quality checklist, ensure consistency and completeness

Output Format

Context: [Situation/background] Objective: [What this achieves] Audience: [Who this is for]

---

Overview

[High-level summary]

Key Components

Component	Details	Owner	Timeline
[Item 1]	[Specifics]	[Person/team]	[Date]
[Item 2]	[Specifics]	[Person/team]	[Date]

Action Plan

1. Immediate (Week 1): [First steps]
2. Short-term (Month 1): [Build momentum]
3. Medium-term (Quarter 1): [Scale and optimize]

Success Metrics

Metric	Current	Target	Method
[KPI 1]	[Baseline]	[Goal]	[Track]

Risks & Mitigation

Risk	Likelihood	Impact	Mitigation
[Risk 1]	H/M/L	H/M/L	[Strategy]

Quality Checklist

• Tailored to specific context
• Actionable next steps included
• Measurable success criteria
• Risks addressed
• Professional formatting