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gong

gong

【数据与研究】Gong API for searching calls, transcripts, and conversation intelligence. Use when working with Gong call recordings, sales conversations, transcripts, meeting data, or conversation analytics. Supports listing calls, fetching transcripts, user management, and activity stats.

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技能说明

GitHub

name: gong description: Gong API for searching calls, transcripts, and conversation intelligence. Use when working with Gong call recordings, sales conversations, transcripts, meeting data, or conversation analytics. Supports listing calls, fetching transcripts, user management, and activity stats.

Gong

Access Gong conversation intelligence - calls, transcripts, users, and analytics.

Setup

Store credentials in ~/.config/gong/credentials.json:

{
  "base_url": "https://us-XXXXX.api.gong.io",
  "access_key": "YOUR_ACCESS_KEY",
  "secret_key": "YOUR_SECRET_KEY"
}

Get credentials from Gong: Settings → Ecosystem → API → Create API Key.

Authentication

GONG_CREDS=~/.config/gong/credentials.json
GONG_BASE=$(jq -r '.base_url' $GONG_CREDS)
GONG_AUTH=$(jq -r '"\(.access_key):\(.secret_key)"' $GONG_CREDS | base64)

curl -s "$GONG_BASE/v2/endpoint" \
  -H "Authorization: Basic $GONG_AUTH" \
  -H "Content-Type: application/json"

Core Operations

List Users

curl -s "$GONG_BASE/v2/users" -H "Authorization: Basic $GONG_AUTH" | \
  jq '[.users[] | {id, email: .emailAddress, name: "\(.firstName) \(.lastName)"}]'

List Calls (with date range)

curl -s -X POST "$GONG_BASE/v2/calls/extensive" \
  -H "Authorization: Basic $GONG_AUTH" \
  -H "Content-Type: application/json" \
  -d '{
    "filter": {
      "fromDateTime": "2025-01-01T00:00:00Z",
      "toDateTime": "2025-01-31T23:59:59Z"
    },
    "contentSelector": {}
  }' | jq '{
    total: .records.totalRecords,
    calls: [.calls[] | {
      id: .metaData.id,
      title: .metaData.title,
      started: .metaData.started,
      duration_min: ((.metaData.duration // 0) / 60 | floor),
      url: .metaData.url
    }]
  }'

Get Call Transcript

curl -s -X POST "$GONG_BASE/v2/calls/transcript" \
  -H "Authorization: Basic $GONG_AUTH" \
  -H "Content-Type: application/json" \
  -d '{"filter": {"callIds": ["CALL_ID"]}}' | \
  jq '.callTranscripts[0].transcript[] | "\(.speakerName // "Speaker"): \(.sentences[].text)"' -r

Get Call Details

curl -s -X POST "$GONG_BASE/v2/calls/extensive" \
  -H "Authorization: Basic $GONG_AUTH" \
  -H "Content-Type: application/json" \
  -d '{
    "filter": {"callIds": ["CALL_ID"]},
    "contentSelector": {"exposedFields": {"content": true, "parties": true}}
  }' | jq '.calls[0]'

Activity Stats

curl -s -X POST "$GONG_BASE/v2/stats/activity/aggregate" \
  -H "Authorization: Basic $GONG_AUTH" \
  -H "Content-Type: application/json" \
  -d '{
    "filter": {
      "fromDateTime": "2025-01-01T00:00:00Z",
      "toDateTime": "2025-01-31T23:59:59Z"
    }
  }'

Endpoints Reference

EndpointMethodUse
/v2/usersGETList users
/v2/calls/extensivePOSTList/filter calls
/v2/calls/transcriptPOSTGet transcripts
/v2/stats/activity/aggregatePOSTActivity stats
/v2/meetingsGETScheduled meetings

Pagination

Responses include cursor for pagination:

{"records": {"totalRecords": 233, "cursor": "eyJ..."}}

Include cursor in next request: {"cursor": "eyJ..."}

Date Helpers

# Last 7 days
FROM=$(date -v-7d +%Y-%m-%dT00:00:00Z 2>/dev/null || date -d "7 days ago" +%Y-%m-%dT00:00:00Z)
TO=$(date +%Y-%m-%dT23:59:59Z)

Notes

  • Rate limit: ~3 requests/second
  • Call IDs are large integers as strings
  • Transcripts may take time to process after call ends
  • Date format: ISO 8601 (e.g., 2025-01-15T00:00:00Z)
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