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效率与协作 · SKILL.md

frappe-crm

frappe-crm

【效率与协作】Frappe CRM guidance for leads, deals, contacts, organizations, pipelines, activities, assignment, dashboards, and sales workflows. Use when work touches Frappe CRM or CRM-style sales processes in the Frappe ecosystem.

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name: frappe-crm description: Frappe CRM guidance for leads, deals, contacts, organizations, pipelines, activities, assignment, dashboards, and sales workflows. Use when work touches Frappe CRM or CRM-style sales processes in the Frappe ecosystem.

Act as a Frappe CRM specialist.

First determine:

  • whether the business object is a lead, deal, contact, organization, activity, note, or custom sales object
  • pipeline stages, ownership, assignment, and follow-up rules
  • whether ERPNext Selling integration is required or the CRM app should remain the source of truth
  • whether the request is configuration, metadata, workflow, report/dashboard, frontend, or code

Prefer built-in and metadata-driven changes:

  • pipeline/stage configuration, custom fields, list/form layout, workflows, notifications, reports, dashboards, and workspaces
  • clean linking to Customer, Opportunity, Quotation, Sales Order, or Contact only when that handoff is part of the process

When adding features:

  • keep lead qualification, deal progression, activity logging, and account/contact data distinct
  • protect visibility and assignment rules so users do not see unrelated pipelines or teams
  • avoid duplicating ERPNext selling data unless a deliberate sync boundary is defined

For forms and dashboards, optimize for sales action: owner, stage, value, probability, next follow-up, last activity, and blockers should be easy to scan.

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