---

name: juicebox-common-errors description: | Diagnose and fix Juicebox common errors. Use when encountering API errors, debugging integration issues, or troubleshooting Juicebox connection problems. Trigger with phrases like "juicebox error", "fix juicebox issue", "juicebox not working", "debug juicebox". allowed-tools: Read, Grep, Bash(curl:*) version: 1.0.0 license: MIT author: Jeremy Longshore jeremy@intentsolutions.io

Juicebox Common Errors

Overview

Quick reference for diagnosing and resolving common Juicebox API errors.

Error Reference

Authentication Errors

401 Unauthorized

Error: Invalid or expired API key
Code: AUTHENTICATION_FAILED

Causes:

• API key is incorrect
• API key has been revoked
• Environment variable not set

Solutions:

# Verify API key is set
echo $JUICEBOX_API_KEY

# Test with curl
curl -H "Authorization: Bearer $JUICEBOX_API_KEY" \
  https://api.juicebox.ai/v1/auth/verify

403 Forbidden

Error: Insufficient permissions for this operation
Code: PERMISSION_DENIED

Causes:

• API key lacks required scope
• Account tier limitation
• Feature not available in plan

Solutions:

• Check API key permissions in dashboard
• Upgrade account tier if needed
• Contact support for access

Rate Limiting Errors

429 Too Many Requests

Error: Rate limit exceeded
Code: RATE_LIMITED
Retry-After: 60

Causes:

• Exceeded requests per minute
• Exceeded daily quota
• Burst limit hit

Solutions:

// Implement exponential backoff
async function withBackoff(fn: () => Promise<any>, maxRetries = 3) {
  for (let i = 0; i < maxRetries; i++) {
    try {
      return await fn();
    } catch (error) {
      if (error.code === 'RATE_LIMITED') {
        const delay = error.retryAfter * 1000 || Math.pow(2, i) * 1000;
        await sleep(delay);
        continue;
      }
      throw error;
    }
  }
}

Search Errors

400 Bad Request - Invalid Query

Error: Invalid search query syntax
Code: INVALID_QUERY
Details: Unexpected token at position 15

Causes:

• Malformed query syntax
• Invalid field name
• Unclosed quotes

Solutions:

// Validate query before sending
function validateQuery(query: string): boolean {
  const openQuotes = (query.match(/"/g) || []).length;
  if (openQuotes % 2 !== 0) return false;

  const openParens = (query.match(/\(/g) || []).length;
  const closeParens = (query.match(/\)/g) || []).length;
  if (openParens !== closeParens) return false;

  return true;
}

404 Profile Not Found

Error: Profile with ID 'xxx' not found
Code: NOT_FOUND

Causes:

• Profile ID is invalid
• Profile has been removed
• Stale cache reference

Solutions:

• Verify profile ID format
• Handle not found gracefully
• Implement cache invalidation

Network Errors

ETIMEDOUT

Error: Request timed out
Code: TIMEOUT

Solutions:

// Increase timeout for large searches
const client = new JuiceboxClient({
  apiKey: process.env.JUICEBOX_API_KEY,
  timeout: 60000 // 60 seconds
});

Diagnostic Commands

# Check API status
curl https://status.juicebox.ai/api/status

# Verify connectivity
curl -I https://api.juicebox.ai/v1/health

# Test authentication
curl -H "Authorization: Bearer $JUICEBOX_API_KEY" \
  https://api.juicebox.ai/v1/auth/me

Error Handling Pattern

try {
  const results = await juicebox.search.people(query);
} catch (error) {
  if (error.code === 'RATE_LIMITED') {
    // Queue for retry
  } else if (error.code === 'INVALID_QUERY') {
    // Fix query syntax
  } else if (error.code === 'AUTHENTICATION_FAILED') {
    // Refresh credentials
  } else {
    // Log and alert
    logger.error('Juicebox error', { error });
  }
}

Resources

• Error Codes Reference
• Status Page

Next Steps

After resolving errors, see juicebox-debug-bundle for collecting diagnostic info.