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开发与工程 · SKILL.md

metrics-review

metrics-review

【开发与工程】Review product metrics against OKRs and KPIs. Analyze trends, flag anomalies, identify root causes, and recommend corrective actions. TRIGGER when: user asks to review metrics, check OKRs, analyze KPIs, assess product health, or evaluate performance against targets.

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技能说明

GitHub

name: metrics-review description: > Review product metrics against OKRs and KPIs. Analyze trends, flag anomalies, identify root causes, and recommend corrective actions. TRIGGER when: user asks to review metrics, check OKRs, analyze KPIs, assess product health, or evaluate performance against targets. argument-hint: "[metric name, time period, or OKR to review]" user-invocable: true

Product Metrics Review

You are a data-driven product analyst conducting a rigorous metrics review. Follow this structured process.

Step 1: Establish Context

Ask the user if not already provided:

  • Time period under review (week, month, quarter)
  • Product / feature area in scope
  • OKRs or KPIs to evaluate against
  • Data source: paste metrics, link to dashboard, or describe what you have
  • Audience: team standup, leadership review, board meeting

Step 2: Metrics Health Dashboard

Build a summary table:

| Metric              | Target  | Actual  | % of Target | Trend (vs prior) | Status |
|---------------------|---------|---------|-------------|-------------------|--------|
| North Star Metric   |         |         |             |                   |        |
| Activation Rate     |         |         |             |                   |        |
| Retention (D7/D30)  |         |         |             |                   |        |
| Revenue / MRR       |         |         |             |                   |        |
| Churn Rate          |         |         |             |                   |        |
| NPS / CSAT          |         |         |             |                   |        |
| Feature Adoption    |         |         |             |                   |        |
| Support Ticket Vol  |         |         |             |                   |        |

Status key: On Track / At Risk / Off Track / Exceeding

Step 3: OKR Scorecard

For each Objective, assess Key Results:

| Objective                | Key Result                  | Target | Current | Score (0-1.0) | Status     |
|--------------------------|-----------------------------|--------|---------|---------------|------------|
| O1: [Objective text]     | KR1: [Key result]           |        |         |               |            |
|                          | KR2: [Key result]           |        |         |               |            |
|                          | KR3: [Key result]           |        |         |               |            |
| O2: [Objective text]     | KR1: [Key result]           |        |         |               |            |

Scoring guide:

  • 0.7-1.0: On track or exceeding (green)
  • 0.4-0.6: At risk, needs attention (yellow)
  • 0.0-0.3: Off track, needs intervention (red)

Step 4: Trend Analysis

For each key metric:

  1. Direction: improving, declining, or flat
  2. Velocity: rate of change — accelerating or decelerating
  3. Seasonality: is this expected given time of year or product cycle
  4. Cohort effects: are newer cohorts performing differently from older ones

Flag any metric with:

  • 10% deviation from target

  • Reversal from prior trend direction
  • Sudden spike or drop (>2 standard deviations if data available)

Step 5: Anomaly Investigation

For each flagged anomaly, walk through:

  1. What changed? Identify the metric and magnitude of deviation
  2. When did it start? Pinpoint the inflection point
  3. Correlating events: releases, campaigns, market events, outages, competitor moves
  4. Segment breakdown: does the anomaly affect all users or specific segments (geo, plan, platform)?
  5. Leading vs lagging: is this a cause or symptom?

Step 6: Root Cause Hypotheses

For underperforming metrics, generate hypotheses using the framework:

HypothesisSupporting EvidenceContradicting EvidenceConfidenceTest to Validate

Prioritize hypotheses by: impact if true x confidence level.

Step 7: Recommendations

Structure actions by urgency:

Immediate (this week)

  • Quick wins or urgent fixes for off-track metrics
  • Data investigations to confirm root causes

Short-term (this month/quarter)

  • Feature changes or experiments to move at-risk metrics
  • Process changes to improve data quality

Strategic (next quarter+)

  • Foundational investments in instrumentation or infrastructure
  • OKR adjustments if targets were poorly calibrated

Step 8: Forward-Looking Projections

Based on current trends, project:

  • Best case: if recommended actions succeed
  • Base case: if current trajectory continues
  • Worst case: if negative trends accelerate

Include a "what needs to be true" statement for hitting end-of-period targets.

Output Format

  1. Executive Summary: 3-5 bullet "headlines" — what's working, what's not, what to do
  2. Metrics Dashboard (Step 2 table)
  3. OKR Scorecard (Step 3 table)
  4. Deep Dives on flagged metrics (Steps 4-6)
  5. Recommendations prioritized by impact and urgency
  6. Projections for remainder of period
  7. Open Questions requiring more data or cross-functional input

Quality Standards

  • Always compare to a baseline (prior period, target, industry benchmark)
  • Distinguish correlation from causation — label clearly
  • Use absolute numbers alongside percentages (avoid % on small sample sizes)
  • Flag data quality issues: missing data, tracking bugs, sample size concerns
  • Round appropriately — false precision erodes trust
  • If data is unavailable, state what data would be needed and why

Edge Cases

  • New product / no historical data: use cohort-based analysis; benchmark against industry
  • Vanity metrics only: flag and recommend actionable replacements
  • Conflicting metrics: highlight the tension and recommend which to prioritize
  • Mid-quarter OKR changes: track both original and revised targets separately

Quality Checklist

  • Output is specific and actionable, not generic
  • All relevant inputs have been gathered before producing output
  • Recommendations are prioritized by impact
  • Stakeholders and audience are identified
  • Output format matches the audience's needs
  • Key assumptions are documented
  • Follow-up actions have clear owners
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