einstein-bot-architecture

【设计与创意】Use when designing conversational AI architecture on Salesforce: Einstein Bot dialog design, Agentforce Agent topic planning, intent models, NLU training strategy, bot-to-agent handoff, escalation paths, knowledge article surfacing, and bot analytics. Triggers: 'einstein bot architecture', 'agentforce dialog design', 'bot handoff to agent', 'intent m…

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