43-4051客户服务代表
官方英文名称Customer Service Representatives
中文细分职业译名为 AI 辅助导航翻译，非官方译文；保留英文原称，未经独立职业专业审校。
官方英文职责定义
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
所属分类
- 职业小组
- 信息与记录文员Information and Record Clerks
43-4000 - 广义职业
- 客户服务代表Customer Service Representatives
43-4050
04 / Skills-SI
打开实用职业专区打开实用职业专区
实用职业专区提供单独策划的学习入口，不等同于 SOC 职业映射。
03 / 阅读本目录时请注意