43-2021Telephone Operators
Official English titleTelephone Operators
Official English duty definition
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
Classification parents
- Minor group
- Communications Equipment Operators
43-2000 - Broad occupation
- Telephone Operators
43-2020
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