15-1232Computer User Support Specialists
Official English titleComputer User Support Specialists
Official English duty definition
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes “Network and Computer Systems Administrators” (15-1244).
Classification parents
- Minor group
- Computer Occupations
15-1200 - Broad occupation
- Computer Support Specialists
15-1230
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