---

name: retellai-data-handling description: "Retell AI data handling \u2014 AI voice agent and phone call automation.\n
Use when working with Retell AI for voice agents, phone calls, or telephony.\nTrigger
\ with phrases like "retell data handling", "retellai-data-handling", "voice
\ agent".\n" allowed-tools: Read, Write, Edit, Bash(npm:), Bash(curl:), Grep version: 1.9.0 license: MIT author: Jeremy Longshore jeremy@intentsolutions.io tags:

• saas
• retellai
• voice
• telephony
• ai-agents compatibility: Designed for Claude Code

---

Retell AI Data Handling

Overview

Implementation patterns for Retell AI data handling — voice agent and telephony platform.

Prerequisites

• Completed retellai-install-auth setup

Instructions

Step 1: SDK Pattern

import Retell from 'retell-sdk';
const retell = new Retell({ apiKey: process.env.RETELL_API_KEY! });

const agents = await retell.agent.list();
console.log(`Agents: ${agents.length}`);

Output

• Retell AI integration for data handling

Error Handling

Error	Cause	Solution
401 Unauthorized	Invalid API key	Check RETELL_API_KEY
429 Rate Limited	Too many requests	Implement backoff
400 Bad Request	Invalid parameters	Check API documentation

Examples

Minimize transcript data in a support escalation

For a failed call, retain the call identifier, timestamps, selected agent version, and error classification in the incident record. Do not paste full recordings or transcripts into a ticket; redact names, phone numbers, and payment details before attaching a narrow excerpt. Set the retention owner and expiry for the exported evidence, then delete the copy after the investigation and any agreed remediation are complete.

Resources

• Retell AI Documentation
• retell-sdk npm

Next Steps

See related Retell AI skills for more workflows.