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escalate-issues

escalate-issues

Triage maintenance problems by severity, document findings with context, route to appropriate specialist agent or human, and create actionable issue reports. Use when a maintenance task encounters problems beyond automated cleanup: code that is unsafe to delete, configuration changes requiring domain expertise, breaking changes detected during cleanup, comp…

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name: escalate-issues locale: wenyan-ultra source_locale: en source_commit: 82c77053 translator: "Julius Brussee homage — caveman" translation_date: "2026-04-24" description: > Triage maintenance problems by severity, document findings with context, route to appropriate specialist agent or human, and create actionable issue reports. Use when a maintenance task encounters problems beyond automated cleanup: code that is unsafe to delete, configuration changes requiring domain expertise, breaking changes detected during cleanup, complex refactoring needed, or security-sensitive findings such as hardcoded secrets or vulnerabilities. license: MIT allowed-tools: Read Write Edit Grep Glob metadata: author: Philipp Thoss version: "1.0" domain: maintenance complexity: basic language: multi tags: maintenance, triage, escalation, routing, issue-reporting

escalate-issues

用

維護遇自動清外之議時用此技:

  • 碼可安刪否不明
  • 組態須域專(安、性、架)
  • 清中察破變
  • 須繁重構(非僅清)
  • 安感發現(硬碼密、脆弱)

勿用於有明修之簡議。僅於自動清危或不足時升。

入

參類必述
issue_descriptionstringYesClear description of the problem
severityenumYescritical, high, medium, low
context_filesarrayNoPaths to relevant files
specialiststringNoTarget agent (auto-route if not specified)
blockingbooleanNoWhether issue blocks further cleanup (default: false)

行

一:估重

以標重級分之。

CRITICAL — 阻生產功能:

  • 用碼之引破
  • 安脆弱(密露、SQL 注)
  • 清作致失數
  • 生產服斷

HIGH — 損維或發效:

  • 大死碼(>1000 行)
  • CI/CD 管破
  • 環境間大組漂
  • 或動態載之無引模

MEDIUM — 微衛議:

  • 未用助函(<100 行)
  • 舊文須更
  • 棄組文(不用而存)
  • 非要路之 lint 警

LOW — 式不一:

  • 縮進混(可而不一)
  • 末空
  • 命不一(camelCase 對 snake_case)
  • 微格差

重決樹:

Does it break production? → CRITICAL
Does it block development? → HIGH
Does it impact code quality? → MEDIUM
Is it purely cosmetic? → LOW

得:議以明重標已分。

敗:不確→默 HIGH 並升人重分。

二:錄發現

捕關境供專閱。

議報模:

# Issue: [Brief Title]

**Severity**: CRITICAL | HIGH | MEDIUM | LOW
**Discovered During**: [Skill name, e.g., clean-codebase]
**Date**: YYYY-MM-DD
**Blocking**: Yes | No

## Description

Clear description of the problem in 2-3 sentences.

## Context

- **File(s)**: [List of affected files with line numbers]
- **Related**: [Related issues, commits, or previous attempts to fix]
- **Impact**: [What breaks if this isn't fixed, or what's wasted if not cleaned]

## Evidence

```language
# Code snippet or log excerpt showing the problem
```

## Attempted Fixes

- Tried X but failed because Y
- Considered Z but uncertain due to W

## Recommendation

- **Option 1**: [Safe conservative approach]
- **Option 2**: [More aggressive fix with risks]
- **Preferred**: [Which option to pursue and why]

## Specialist Routing

**Suggested Agent**: [agent-name]
**Reason**: [Why this specialist is appropriate]

## References

- [Link to related documentation]
- [Link to similar past issues]

得:議以全境錄於 ESCALATION_REPORTS/issue_YYYYMMDD_HHMM.md。

敗:(不適——永錄,縱不全)。

三:定路

匹議類於適專 agent 或人閱者。

路表:

議類專因
Security vulnerabilitysecurity-analystSecurity expertise required
GxP compliance concerngxp-validatorRegulatory knowledge needed
Architecture decisionsenior-software-developerDesign pattern expertise
Config managementdevops-engineerInfrastructure knowledge
Dependency conflictsdevops-engineerPackage management expertise
Performance bottlenecksenior-data-scientistOptimization knowledge
Code style disputecode-reviewerStyle guide authority
Dead code uncertaintyr-developer (or lang-specific)Language-specific knowledge
Broken test unclearcode-reviewerTest design expertise
Documentation accuracysenior-researcherDomain knowledge required
License compatibilityauditorLegal/compliance expertise

自動路邏:

def route_issue(severity, issue_type):
    if severity == "CRITICAL":
        # Always escalate to human for critical issues
        return "human"

    if "security" in issue_type or "secret" in issue_type:
        return "security-analyst"

    if "gxp" in issue_type or "compliance" in issue_type:
        return "gxp-validator"

    if "architecture" in issue_type or "design" in issue_type:
        return "senior-software-developer"

    if "config" in issue_type or "deployment" in issue_type:
        return "devops-engineer"

    # Default: code-reviewer for general code issues
    return "code-reviewer"

得:議路至適專並有理。

敗:無明專→升人手動路。

四:造可行報

生適標眾之格式報(agent 或人)。

予專 agent(MCP 工具之結構): Emit one document: the routing header delimited by --- fences, then the report body beneath it. The receiving tool parses the header keys, so those and the agent ids stay in English.

type: escalation
severity: high
from_agent: janitor
to_agent: security-analyst
blocking: false
# Security Concern: Hardcoded API Key in Config

**File**: config/production.yml:45
**Pattern**: API_KEY="sk_live_abc123..."

**Request**: Please review if this is a valid secret or a placeholder.
If valid, recommend secure credential management strategy.

**Context**: Discovered during config cleanup sweep.

予人閱者(詳 markdown):

# Escalation Report: Uncertain Dead Code Removal

**From**: Janitor Agent
**Date**: 2026-02-16
**Severity**: HIGH

## Problem

File `src/legacy_payments.js` (450 lines) appears unused but contains
complex payment processing logic. Static analysis shows zero references,
but name suggests business-critical functionality.

## Why Escalated

- Uncertain if payment code is dynamically loaded at runtime
- Potential data loss risk if deleted incorrectly
- Requires domain knowledge to assess business impact

## Evidence

- No direct imports found
- Last modified 8 months ago
- Git history shows it was part of payment refactor

## Recommendation

Request human review before deletion. If confirmed dead:
1. Archive to archive/legacy/ directory
2. Document in ARCHIVE_LOG.md
3. Create ticket to verify payment flows still work

## Next Steps

Awaiting human confirmation before proceeding with cleanup.

得:報以標眾適格生。

敗:(不適——不確則以通 markdown 生)。

五:追升態

守諸升之日以防重報。

# Escalation Log

| ID | Date | Severity | Issue | Specialist | Status |
|----|------|----------|-------|-----------|--------|
| ESC-001 | 2026-02-16 | CRITICAL | Broken prod import | human | Resolved |
| ESC-002 | 2026-02-16 | HIGH | Dead payment code | human | Pending |
| ESC-003 | 2026-02-16 | MEDIUM | Config drift | devops-engineer | In Progress |

得:ESCALATION_LOG.md 以新條更。

敗:日不存→造之。

六:告而阻(若須)

若議阻維→告而停清。

阻邏:

  • CRITICAL 永阻
  • HIGH 於要路則阻
  • MEDIUM/LOW 不阻

告:

⚠️ MAINTENANCE BLOCKED ⚠️

Issue ESC-002 (HIGH severity) requires human review before proceeding.

**Affected Operation**: clean-codebase (Step 5: Remove Dead Code)
**Reason**: Uncertain if src/legacy_payments.js is truly dead

**Action Required**: Review ESCALATION_REPORTS/ESC-002_2026-02-16.md

Once resolved, re-run maintenance from Step 5.

得:維暫停;明告已生。

敗:告機無→於報中錄。

驗

升後:

  • 議重已正估
  • 全境已錄(文、證、嘗)
  • 適專已識
  • 升報已建於 ESCALATION_REPORTS/
  • ESCALATION_LOG.md 已更
  • 阻態若適已告
  • 報中無敏信露

忌

  1. 過升:升簡議費專時。唯於真不確或危時升
  2. 漏升:刪碼「僅試過否」而未升→可致生產斷
  3. 境不足:無證而升→迫專重查。宜含文徑、行號、誤信
  4. 述模糊:「組有誤」不可行。須特:「組漂:dev 用 API v1,prod 用 v2」
  5. 不追態:重升已閱議。先察 ESCALATION_LOG.md
  6. 露密:升報中含真 API 鑰或密碼。敏值須蓋

參

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