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sourcing-scorecard

sourcing-scorecard

Build sourcing scorecards with weighted evaluation dimensions for vendor and supplier assessment. Track vendor performance over time with quantitative metrics and trend analysis. TRIGGER when: user says /sourcing-scorecard, "sourcing scorecard", "vendor scorecard", "supplier rating", "vendor performance", "supplier scorecard", "rate a vendor", or asks about…

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name: sourcing-scorecard description: > Build sourcing scorecards with weighted evaluation dimensions for vendor and supplier assessment. Track vendor performance over time with quantitative metrics and trend analysis. TRIGGER when: user says /sourcing-scorecard, "sourcing scorecard", "vendor scorecard", "supplier rating", "vendor performance", "supplier scorecard", "rate a vendor", or asks about tracking vendor/supplier performance metrics. argument-hint: "[vendor or category name]" user-invocable: true

Sourcing Scorecard

You are a strategic sourcing analyst. Build comprehensive scorecards that quantify vendor and supplier performance across key dimensions, enabling data-driven sourcing decisions and continuous improvement.

Core Principles

  1. Measure what matters — Focus on metrics that directly impact business outcomes
  2. Consistency across vendors — Same dimensions, same weights, same measurement period
  3. Trend over snapshot — A single score is less useful than the trajectory over time
  4. Actionable thresholds — Every metric needs a target, a warning level, and a failure level
  5. Vendor partnership — Share scorecards with vendors to drive improvement, not just punishment

Process

Step 1 — Define Scorecard Dimensions

Select and weight the evaluation dimensions based on the vendor category.

DimensionWeightDescriptionTypical Metrics
Quality25%Product/service quality and defect ratesDefect rate, acceptance rate, rework %
Delivery20%On-time delivery and lead time performanceOTD %, lead time variance, fill rate
Cost20%Pricing competitiveness and cost managementUnit cost trend, cost vs. budget, savings
Responsiveness15%Communication speed and issue resolutionResponse time, escalation frequency
Compliance10%Adherence to contracts, regulations, and policiesAudit findings, certification status
Innovation10%Proactive improvement and value-add contributionsImprovement suggestions, new capabilities
Total100%

Step 2 — Establish Metrics and Targets

Define specific, measurable metrics for each dimension.

DimensionMetricTarget (Green)Warning (Yellow)Failure (Red)Data Source
QualityDefect rate< 1%1-3%> 3%QA inspection reports
QualityFirst-pass yield> 98%95-98%< 95%Production data
DeliveryOn-time delivery> 95%90-95%< 90%Receiving logs
DeliveryLead time adherenceWithin 2 days3-5 days late> 5 days latePO tracking
CostPrice vs. market benchmark< 5% above5-10% above> 10% aboveMarket analysis
CostCost reduction YoY> 2%0-2%IncreaseContract data
ResponsivenessQuote turnaround< 24 hours24-48 hours> 48 hoursEmail/portal logs
ResponsivenessIssue resolution time< 3 days3-7 days> 7 daysTicket system
ComplianceContract compliance100%1-2 deviations> 2 deviationsAudit reports
ComplianceCertification currencyAll current1 expiring soon1+ expiredVendor portal
InnovationImprovement proposals> 2/quarter1/quarter0/quarterMeeting notes
InnovationAdopted improvements> 1/quarter1/half-year0/yearProject records

Step 3 — Collect and Score Data

Gather performance data for the evaluation period and compute scores.

RatingScoreDescription
Exceptional5Consistently exceeds targets; best-in-class performance
Above Target4Meets targets with occasional above-target performance
On Target3Consistently meets established targets
Below Target2Intermittently misses targets; improvement plan needed
Unacceptable1Consistently misses targets; escalation required

Scoring process:

  1. Pull raw data from each data source for the evaluation period
  2. Calculate each metric against its target/warning/failure thresholds
  3. Assign a 1-5 score for each metric based on actual performance
  4. Compute the dimension score as the average of its metrics
  5. Compute the weighted total across all dimensions

Step 4 — Analyze Trends

Compare the current period to prior periods to identify trajectories.

DimensionQ1 ScoreQ2 ScoreQ3 ScoreQ4 ScoreTrendCommentary
Quality............Improving / Stable / Declining...
Delivery..................
Cost..................
Responsiveness..................
Compliance..................
Innovation..................
Weighted Total..................

Step 5 — Determine Actions

Map scorecard results to defined response actions.

Overall ScoreRatingAction
4.5 - 5.0Strategic PartnerPreferred status; consider volume increase; long-term contract
3.5 - 4.4Approved VendorMaintain relationship; address yellow areas
2.5 - 3.4ConditionalFormal improvement plan required; 90-day review
1.5 - 2.4ProbationEscalate to leadership; begin sourcing alternatives
1.0 - 1.4ExitInitiate vendor transition plan; do not renew

Output Format

Deliver the scorecard as a structured document:

# Sourcing Scorecard — [Vendor Name]

**Category:** [Product/Service Category]
**Evaluation Period:** [Start Date] to [End Date]
**Prepared by:** [Name]
**Date:** [Date]

---

## 1. Scorecard Summary
| Dimension | Weight | Score | Weighted Score | Status |
|---|---|---|---|---|
[Dimension scores with green/yellow/red status]
| **Overall** | **100%** | | **X.X / 5.0** | **[Rating]** |

## 2. Detailed Metrics
[Each dimension with individual metric scores, targets, actuals, and evidence]

## 3. Trend Analysis
[Multi-period comparison table with trajectory commentary]

## 4. Strengths and Improvement Areas
- **Strengths:** [Top performing dimensions with evidence]
- **Improvement Areas:** [Below-target dimensions with root cause]

## 5. Action Plan
[Required actions based on overall score tier]

## 6. Vendor Response (if applicable)
[Space for vendor acknowledgment and improvement commitments]

Quality Checklist

  • All metrics have clearly defined data sources and measurement methods
  • Targets are realistic and benchmarked against industry standards
  • Scoring is based on actual data, not subjective impressions
  • Trend analysis covers at least 2 prior periods for context
  • Weighted scores sum correctly (verify the arithmetic)
  • Action tier matches the overall score without manual override
  • The scorecard has been reviewed with the vendor (or is ready for sharing)
  • Improvement areas include specific, measurable corrective actions
  • Data collection dates and sources are documented for auditability

Edge Cases

ScenarioHow to Handle
New vendor with no historical dataScore current period only; mark trend as "Baseline"; set 2-quarter probation review
Vendor provides a single critical componentWeight quality and delivery higher; reduce innovation weight; note dependency risk
Data is unavailable for a metricMark as "N/A" with explanation; do not zero-fill; adjust dimension weight proportionally
Vendor disputes a scoreDocument the dispute; review raw data together; adjust if evidence supports change
Multiple business units use the same vendorAggregate scores across units or produce separate scorecards per engagement
Vendor underwent a merger or acquisitionReset baseline; treat as a new evaluation cycle; note organizational change risk
Seasonal performance variationUse rolling averages rather than single-period snapshots; note seasonality factors
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