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name: sap-incident-resolution description: >- SAP intelligent incident resolution and self-healing engine. Use when investigating system dumps (ST22), analyzing lock entries (SM12), triaging failed background jobs (SM37), diagnosing update errors (SM13), resolving CPI/RFC communication breakdowns, or triggering automated self-healing remediation plans under fail-closed approval gates. trigger:

• sap incident
• st22 dump analysis
• sm12 lock triage
• sap self-healing
• incident resolution
• background job failure
• sap sm37 error

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SAP Intelligent Incident Resolution & Self-Healing Agent

Automated triage, root-cause analysis, and remediative self-healing for SAP landscapes (ABAP, CPI, S/4HANA, NetWeaver).

Incident Domains Covered

Domain	Detection Tool	Diagnostic Action	Remediation / Self-Healing
ABAP Short Dumps	ST22 / SNAP table	Parse error class, line number, termination point	Generate patch via ADT/ZROUTER or suggest OSS note
Lock Collisions	SM12	Inspect lock arguments, user, duration	Suggest enqueue dequeue with safety checks
CPI Message Failures	MPL / Trace	Error step isolation, payload inspection	Automated re-trigger, error subprocess routing
Background Jobs	SM37 / TBTCO	Job log analysis, step variant verification	Reschedule with corrected parameters
RFC / Communication	SM59 / SM21	Ping RFC destination, check gateway buffer	Reconnect destination, verify SNC / credentials

Autonomous Execution Rules

1. Diagnosis is Always Read-Only: Diagnostics through sap.incident.resolution.diagnose or arc-1 / ST22_SCAN never modify system state.
2. Remediation Requires Explicit Approval: Any write, cancellation, or restart must go through approval_broker.py plan-and-commit.
3. Audit Trail: Every incident step, diagnostic hypothesis, and resolution outcome is logged in MEMORY.md.

Harness Integration

Run automated incident triage directly through the harness:

# Run incident triage on latest dumps
python scripts/sap_harness.py run --agent sre --task "diagnose recent ST22 dumps and lock conflicts"

# Evaluate incident resolution capability in sandbox
python scripts/sap_harness.py eval --scenario incident_triage