name: flight-delay-compensation
description: "Work out whether a delayed, cancelled, or overbooked flight likely owes you compensation — and draft the claim with the right rule cited. Use when asked about flight delay compensation, my flight was cancelled/delayed/overbooked, am I owed money for this flight, or how do I claim EU261. Produces an eligibility read against the likely-applicable regime (EU261/UK261/US DOT-style and airline duty-of-care), the amount band, the claim letter with flight details, and the evidence to attach — flagging what to verify because rules and thresholds change."
Flight-Delay Compensation
Airlines rarely volunteer that you're owed money — but for long delays, cancellations, and bumpings, passenger-rights rules often require cash compensation on top of a refund or rebooking. The catch is the fine print: which regime applies (where you flew from/to and the airline's home), the delay thresholds, and the "extraordinary circumstances" get-out. This reads your situation, gives a likely-eligible verdict and amount band, and writes the claim — while being honest that thresholds change and must be verified.
What This Skill Produces
- The eligibility read — which regime likely applies (EU261 / UK261 / US DOT-style / other), and whether your delay, cancellation, or denied boarding probably qualifies
- The amount band — the rough compensation range for your distance/delay, plus refund vs rebooking rights, and duty-of-care (meals/hotel) for long waits
- The claim letter — flight number, date, route, scheduled vs actual times, the specific rule cited, and the amount requested
- The evidence & the escalation — boarding pass, booking, delay proof, the airline's stated reason — then the ADR/regulator/claims route if they refuse
- The verify list — thresholds, sums, and "extraordinary circumstances" that change and must be checked against the current official rules
Required Inputs
Ask for these if not provided:
- The flight — airline, flight number, date, full route (from → to), and any connections
- What happened — delayed (how many hours at final destination), cancelled (how much notice), denied boarding/overbooked, or missed connection
- The times — scheduled vs actual departure/arrival
- The reason given — weather, technical, staffing, strike, "operational"
- Where you are based / flying from — this drives which regime applies
Framework: From "Owed?" to Claim
- Pin the regime. Compensation rights hinge on departure/arrival country and the airline's base — establish which rule set likely governs before anything else.
- Measure at the final destination. Delay compensation usually keys off arrival delay, not departure — and connections count end-to-end.
- Separate the entitlements. Refund/rebooking, duty-of-care (food, phone, hotel for overnight), and cash compensation are different rights — you can be owed more than one.
- Test the get-out. "Extraordinary circumstances" (severe weather, air-traffic control, security) can waive cash compensation; technical faults and staffing usually don't. Match their stated reason against this.
- Cite the rule, request the sum, keep it factual. A letter that names the regime, the threshold you meet, and the amount is far harder to fob off — and flag anything you couldn't verify as "to confirm against current rules."
Output Format
Flight [number] · [date] · [from → to] · [delayed/cancelled/bumped]
Likely regime: [EU261 / UK261 / DOT-style / other] · Cash compensation likely? [yes / borderline / probably not] — because [threshold + reason test].
You may be owed
- Cash compensation: ~[band] (verify current sum)
- Plus: [refund or rebooking] · [duty-of-care if long wait]
Claim letter
[Flight, date, route, scheduled vs actual times, what happened, the rule cited, the amount requested, "evidence attached"]
Attach: boarding pass · booking confirmation · proof of delay/cancellation · the reason the airline gave
If refused: [supervisor / airline complaints → ADR or the relevant aviation regulator → small claims or a claims service]
Verify against current rules: exact thresholds, compensation sums, and whether their stated reason counts as "extraordinary."
Quality Checks
Anti-Patterns
- Asserting an exact payout as fixed — sums and thresholds change; give a band and say verify.
- Confusing a refund with compensation — they're separate rights.
- Measuring departure delay when the rule keys off arrival.
- Accepting "weather/operational" at face value without testing whether it truly waives compensation.
- Vague "your flight was late, pay me" with no flight number, times, or rule cited.
Example Trigger Phrases
- "My flight from Paris landed 4 hours late — am I owed EU261 compensation?"
- "Airline cancelled my flight with one day's notice. What can I claim?"
- "I got bumped off an overbooked flight — write me the claim."
- "Missed my connection because the first leg was delayed. Am I entitled to anything?"
- "They blamed 'operational reasons' for a 5-hour delay — does that count?"