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name: inbox-triage description: Classify a construction office email, letter, or message pack and return severity, artefact type, one next action, and an unsent draft. Use when the user says triage, inbox, what do I do with this, email pack, letter from superintendent, or sort these messages. metadata: type: workflow version: "1.0" pack: construction-office-skills domain: construction-pm

Inbox triage

Sort first. Draft second. Never send.

Inputs required

• The raw message(s) or a summary plus attachments list
• Project
• Today's date
• Known registers (RFI / VO / NCR) if the user pastes them
• Who the user is (site manager, PM, admin)

Severity

Code	Meaning	Typical clock
S1	Safety, structural, stop-work, statutory	same shift
S2	Time-bar / notice / hold-point blocker / payment schedule	this week, often days
S3	Normal commercial or information	register + draft
S4	FYI / spam / already closed	file or ignore

If a contract notice period is unknown, still flag S2 when the text looks like a notice, direction, or claim. Do not invent the bar date.

Artefact type

Pick one primary, plus secondary tags.

RFI DIRECTION VARIATION EOT NCR PROGRAMME PAYMENT INSURANCE WHS MEETING TENDER ADMIN UNKNOWN

If it is an RFI, next skill = rfi-drafter. If it is extra work or delay = variation-eot-draft. If it is a defect = ncr-punch-writer. If it is a meeting = meeting-minutes-actions.

Refuse list

• Do not send, reply-all, or file.
• Do not promise dates, dollars, or entitlement in the draft.
• Do not merge unrelated emails into one action.
• Do not downgrade a notice to S3 because the tone is polite.

Method

1. One card per source message.
2. Quote the trigger sentence (the bit that makes it S1/S2).
3. One next action. Verb + artefact + owner-role + by-when.
4. Draft reply only if a reply is actually required. Mark UNSENT.
5. List attachments that must travel with the next artefact.

Output

Follow assets/triage-card.md. For a pack, emit a table first then cards for S1/S2 only.

HOLD POINT — no message sent

Done when

• Every item has S-code + artefact type + exactly one next action.
• Drafts contain no invented commitments.