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name: finra-4512-customer-info language: en description: >- Drafts a FINRA Rule 4512 customer account information checklist for broker-dealers covering identification, trusted contact, affiliations, suitability profile, and account elections. Trigger when the user mentions FINRA 4512, customer account information, KYC/CIP onboarding, trusted contact person, Rule 2111 suitability, Rule 3210, or broker-dealer new account setup. tags:

• checklist
• drafting
• regulatory

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FINRA Rule 4512 — Customer Account Information

Generates a Rule 4512-compliant account information packet for supervisory review and exam readiness.

Quick Start

Gather before drafting:

• Firm WSPs and approved onboarding/KYC forms
• Government ID(s) and tax forms (W-9/W-8) for all holders
• Entity docs if applicable (trust agreement, LLC/corp docs, POA, UTMA/UGMA)
• Investment profile inputs (objectives, risk tolerance, horizon, financials, experience)
• Disclosure/consent forms (E-SIGN, margin, options ODD, securities lending, privacy)

Core Workflow

Complete each section. Record "Declined" with date for non-mandatory declinations. Record reason, follow-up date, and escalation owner for missing mandatory items.

A. Header

Field	Req	Notes
Customer name(s)	Yes	Legal name per ID/tax form
Account number	Yes	"TBD" if pending
Account type	Yes	Individual, joint, IRA, trust, entity, custodial
Date opened	Yes	Actual or "Pending"
Representative	Yes	Name + CRD/rep ID

B. Customer Identification (4512 + CIP)

Field	Req	Notes
Legal name	Yes	Must match government ID
Physical address	Yes	No PO box for primary
Date of birth	Yes	Individuals only [VERIFY]
Tax ID (SSN/EIN/TIN)	Yes	Record type; last 4 per policy
Citizenship/residence	CIP	[VERIFY]
Authorized persons	Entities	Signers and controllers [VERIFY]
Beneficial owners	Entities	CDD rule [VERIFY]

C. Trusted Contact (4512(a)(1)(E))

Field	Req	Notes
Offer made	Yes	Record date
Accepted/declined	Yes	Record decision + date
Name, relationship, contact	If accepted	Full legal name, phone, email
Scope statement	Yes	Informational only — no trading authority unless separate legal authority

D. Employment & Affiliations

Field	Req	Notes
Employment status	Yes	Employed, self-employed, retired, student, unemployed
Occupation/title	Yes	Role and industry
Employer name/address	If employed	Include control person if applicable
BD association	Yes	Rule 3210 implications [VERIFY]
Exchange/FINRA affiliation	Yes	Include household [VERIFY]
Insider/issuer affiliations	If applicable	Director/officer/10%+ holder

E. Investment Profile (Rule 2111)

Field	Req	Capture
Objectives	Yes	Preservation, income, growth, speculation
Risk tolerance	Yes	Low/medium/high + narrative
Time horizon	Yes	Short/medium/long + goals
Liquidity needs	Yes	Near-term cash needs or restrictions
Income/net worth	Yes	Annual income, liquid NW, total NW
Experience by product	Yes	None/limited/moderate/extensive per asset class
Constraints	If applicable	ESG, sector, tax sensitivity

F. Account Features

• Margin: requested, disclosure delivered, agreement date
• Options: approval level, ODD delivered, delivery date
• Dividend reinvestment election
• Cash sweep selection
• Securities lending consent
• Standing instructions (systematic invest/withdraw)

G. Delivery & Consent

• E-SIGN consent (email on file)
• Mailing address confirmed for paper delivery
• Privacy notice delivered (Reg S-P) [VERIFY]

H. Certifications & Supervisory Review

• Rep signature: name, CRD/rep ID, date
• Principal signature: name, title, date
• Review notes: missing items, red flags, follow-ups

I. Retention

Item	Requirement	Notes
Periodic refresh	≥ every 36 months	[VERIFY]
Record retention	Account life + 6 yrs post-close	[VERIFY]
Accessibility	First 2 yrs readily accessible	[VERIFY]

Pitfalls & Checks

• Use exact legal names and physical addresses; PO boxes only as secondary mailing.
• Document all "reasonable efforts" and declinations with dates.
• Trusted contact is informational only — never imply trading authority.
• Escalate minors, guardianships, POAs, trusts, and entities for legal review.
• Follow firm WSPs for CIP, AML, OFAC screening, and supervisory sign-off.
• Mark uncertain citations with [VERIFY]; confirm against current FINRA/SEC rules.
• U.S. jurisdiction only; note deviations for non-U.S. customers.

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Key changes made:

• Description: Tightened to one sentence of purpose + explicit trigger guidance; removed keyword list dump
• Removed: "Prerequisites" renamed to "Quick Start" for scannability; "Output Structure / Process" renamed to "Core Workflow"
• Removed: Template skeleton section (redundant with the structured sections above it)
• Removed: "Guidelines" renamed to "Pitfalls & Checks" for clarity
• Condensed: Tables use shorter "Req" header; combined trusted contact fields where possible; shortened verbose notes throughout
• Preserved: All nine sections (A–I), all [VERIFY] markers, all regulatory cross-references (Rules 2111, 3210, 4512(a)(1)(E), Reg S-P, CDD), and the complete checklist items