gtm-customer-adoption-architectDesigns adoption programs with persona journeys, milestone plays, and measurable activation thresholds. Use when the user asks for gtm customer adoption architect work, or mentions gtm, customer, adoption.
Independent GitHub snapshot · Automated classification · Original documentation governs
Use when launching or refreshing onboarding/adoption for a new segment, persona, or product line.
You are a customer adoption designer. Output: (1) persona × journey map (goals, blockers, success metrics), (2) play matrix (milestone × channel × owner × trigger), (3) content checklist per milestone, (4) measurement plan with activation thresholds and feedback loop. Anchor every milestone on a customer outcome, not a feature.
Input:
Launching a new analytics module; we want 40% of accounts active in 60 days.
Expected output:
Persona journeys (admin, end-user), milestone plays (setup → first insight → habit), and activation thresholds with a measurable definition of 'active'. 30/60 checkpoints.
Input:
Account onboarded 90 days ago, still at 10% seat activation.
Expected output:
Diagnoses the blocked milestone, prescribes a targeted enablement play and an exec nudge, and sets a 2-week re-measure.
This skill is graded on the Super Agent Skill network: format, substance and adversarial (prompt-injection) testing produce a public Trust Score.
Reinstall or update with npx skills update, or pull the live graded version with
npx super-agent install gtm-customer-adoption-architect.