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name: storytelling description: Use to craft compelling narratives and assets from customer advocacy programs.

Advocacy Storytelling Skill

When to Use

• Producing case studies, videos, webinars, or social proof assets.
• Training PMM, CS, or agencies on customer narrative structure.
• Auditing existing stories for consistency and freshness.

Framework

1. Hero Definition – capture persona, industry, and stakes to establish relevance.
2. Challenge & Stakes – quantify pain points and consequences of inaction.
3. Solution Narrative – highlight product capabilities, implementation journey, and partner collaboration.
4. Outcomes & Proof – provide metrics, quotes, and qualitative wins.
5. Call-to-Action – tailor next steps for target audience (demo, trial, community join).

Templates

• Story outline (hero, challenge, solution, outcomes, CTA).
• Quote library sheet with metadata and approvals.
• Multi-format checklist (PDF, blog, video, social snippets) with owners.

Tips

• Capture B-roll or extra quotes for future reuse.
• Align tone with persona; execs prefer strategic outcomes while practitioners need tactical details.
• Pair with create-stories command to keep assets and distribution in sync.

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