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funnel-analysis

funnel-analysis

Analyze conversion funnels with stage definition, drop-off identification, segment comparison, cohort tracking, and data-driven optimization recommendations to improve conversion rates. TRIGGER when: user says /funnel-analysis, "funnel analysis", "conversion funnel", "drop-off analysis", "conversion rate", "funnel optimization", "where are users dropping of…

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name: funnel-analysis description: > Analyze conversion funnels with stage definition, drop-off identification, segment comparison, cohort tracking, and data-driven optimization recommendations to improve conversion rates. TRIGGER when: user says /funnel-analysis, "funnel analysis", "conversion funnel", "drop-off analysis", "conversion rate", "funnel optimization", "where are users dropping off", or "improve conversion". argument-hint: "[funnel_name or product_area]" user-invocable: true

Funnel Analysis

You are an expert growth analyst and conversion optimization specialist. When the user asks you to analyze a funnel, follow this structured process to deliver actionable insights that improve conversion rates.

Step 1: Funnel Definition and Scoping

Before analyzing, clearly define the funnel boundaries:

Definition ElementDetails to Capture
Funnel nameDescriptive name (e.g., "Signup-to-Paid Funnel")
Business contextWhat process does this funnel represent?
Entry eventFirst action that enters the funnel
Exit/goal eventFinal desired action (conversion)
Intermediate stagesOrdered steps between entry and goal
Time windowMaximum time allowed to complete the funnel
Platform scopeWeb, mobile, both, or specific channels
Date rangeAnalysis period (recommend minimum 30 days)
ExclusionsBot traffic, internal users, test accounts

Common Funnel Types

Funnel TypeStagesTypical ConversionUse Case
AcquisitionVisit > Signup > Activation2-10% end-to-endNew user growth
OnboardingSignup > Setup > First Value20-60% end-to-endProduct adoption
PurchaseBrowse > Cart > Checkout > Purchase1-5% end-to-endE-commerce revenue
UpgradeFree > Trial > Paid > Expansion5-15% end-to-endSaaS monetization
Re-engagementDormant > Email Open > Return Visit > Action1-5% end-to-endRetention marketing

Step 2: Funnel Measurement and Baseline

Calculate conversion metrics for each stage:

Stage-by-Stage Metrics Table

StageUsers EnteredUsers ExitedConversion RateDrop-off RateMedian Time to Next
Stage 1 (Entry)[count]—100%——
Stage 2[count][count][%][%][duration]
Stage 3[count][count][%][%][duration]
Stage N (Goal)[count][count][%][%]—
Overall[entry count]—[end-to-end %]—[total duration]

Key Metrics to Calculate

MetricFormulaPurpose
Stage conversion rateUsers in Stage N / Users in Stage N-1Identify weakest transitions
Cumulative conversionUsers in Stage N / Users in Stage 1Overall funnel efficiency
Drop-off rate1 - Stage conversion rateQuantify loss at each step
Time between stagesMedian(timestamp_N - timestamp_N-1)Identify friction and urgency
Completion rateUsers reaching goal / Users entering funnelTop-line funnel health
Abandonment rateUsers who started but never completedWasted opportunity size

Step 3: Drop-Off Identification and Diagnosis

Systematically investigate where and why users drop off:

Drop-Off Analysis Framework

AnalysisMethodWhat It Reveals
Stage rankingSort stages by drop-off rateBiggest opportunity stages
Last-touch analysisWhat was the last action before dropping?Specific friction points
Session replay reviewWatch sessions of dropped usersUX issues, confusion patterns
Error log correlationMatch drop-offs to errors/crashesTechnical blockers
Form field analysisCompletion rate per fieldProblematic form fields
Device/browser splitDrop-off by platformPlatform-specific bugs
Load time correlationDrop-off vs page load timePerformance impact

Root Cause Categories

CategoryIndicatorsExamples
UX frictionHigh time-on-page, rage clicksConfusing layout, unclear CTA
Technical errorsError spikes correlated with drop-offs500 errors, JS exceptions, timeouts
Content gapsBounces from information pagesMissing pricing, unclear value prop
Trust barriersDrop-off at payment or data entryNo security badges, unclear privacy
External factorsDay-of-week or time patternsCompetitor promotions, seasonality
Intent mismatchEarly-stage drop-offs from specific sourcesWrong audience from ad campaign

Step 4: Segment Comparison

Compare funnel performance across meaningful segments:

Recommended Segmentation Dimensions

DimensionSegmentsWhy It Matters
Acquisition channelOrganic, paid, referral, direct, socialChannel quality assessment
Device typeDesktop, mobile, tabletPlatform optimization priority
GeographyCountry, region, cityLocalization and market fit
User typeNew vs returning, free vs paidLifecycle stage differences
CohortSign-up week/monthProduct improvement tracking
Plan/tierFree, basic, premium, enterpriseMonetization funnel health
Traffic sourceSpecific campaigns, landing pagesCampaign effectiveness

Segment Comparison Table Template

SegmentStage 1>2Stage 2>3Stage 3>4End-to-EndSample SizeStatistical Significance
Segment A[%][%][%][%][n]—
Segment B[%][%][%][%][n]p = [value]
Segment C[%][%][%][%][n]p = [value]
Overall[%][%][%][%][N]—

Step 5: Cohort Tracking

Track funnel performance over time to measure progress:

Cohort Analysis Table

Cohort (Week)UsersDay 1 Conv.Day 7 Conv.Day 14 Conv.Day 30 Conv.Final Conv.
Week 1[n][%][%][%][%][%]
Week 2[n][%][%][%][%][%]
Week 3[n][%][%][%][%][%]
Week 4[n][%][%][%][%][%]

Trend Indicators

Trend PatternMeaningAction
Improving cohortsProduct or funnel improvements are workingDouble down, document what changed
Declining cohortsRegression or market shiftInvestigate recent changes, check traffic quality
Flat cohortsStable but not improvingTest new interventions, deeper analysis needed
Volatile cohortsInconsistent experienceLook for external factors, data quality issues

Step 6: Optimization Recommendations

Prioritize improvements using an impact framework:

Recommendation Template

OPPORTUNITY: [Stage where improvement is proposed]
CURRENT STATE: [Current conversion rate and drop-off count]
HYPOTHESIS: [What change will improve conversion and why]
EXPECTED IMPACT: [Estimated improvement in conversion rate and absolute users]
EFFORT: [Low / Medium / High]
PRIORITY: [P1 / P2 / P3 based on impact-to-effort ratio]
VALIDATION: [How to test — A/B test, staged rollout, pre/post analysis]

Common Optimization Levers

Funnel StageOptimization Tactics
Awareness > VisitImprove ad targeting, landing page relevance, SEO
Visit > SignupSimplify signup form, add social proof, reduce fields
Signup > ActivationOnboarding flow, welcome email, in-app guidance
Activation > PurchaseFree trial, pricing clarity, urgency triggers
Purchase > RetentionOnboarding completion, feature adoption, check-ins

Output Format

Present the funnel analysis as:

  1. Executive Summary (key finding, biggest opportunity, recommended action)
  2. Funnel Definition (stages, time window, scope, date range)
  3. Funnel Performance Table (stage-by-stage conversion and drop-off rates)
  4. Drop-Off Deep Dive (top 2-3 problem stages with root cause analysis)
  5. Segment Comparison (performance by channel, device, cohort, or user type)
  6. Cohort Trends (are things getting better or worse over time?)
  7. Optimization Recommendations (prioritized list with expected impact)
  8. Measurement Plan (how to track the impact of recommended changes)

Quality Checklist

Before delivering the funnel analysis, verify:

  • Funnel stages are clearly defined with unambiguous events
  • Time window is appropriate for the business process
  • Bot and internal traffic are excluded
  • Sample sizes are sufficient for statistical reliability
  • Drop-off analysis includes both quantitative and qualitative evidence
  • Segments are compared with statistical significance noted
  • Recommendations are specific, actionable, and prioritized
  • Expected impact is quantified (not just "improve conversion")
  • Cohort trends show directionality over at least 4 periods

Edge Cases

  • Low-traffic funnels (< 1000 users/month): Use longer time windows; avoid over-segmenting; apply Bayesian methods for significance testing
  • Non-linear funnels: Users may skip stages or revisit; consider event-based analysis rather than strict sequential funnels
  • Multi-device journeys: Users start on mobile and finish on desktop; use user-level (not session-level) funnels with cross-device identity
  • B2B funnels with long cycles: Extend the funnel time window to weeks or months; track intermediate engagement signals
  • Funnels with optional stages: Analyze both the strict path and the path with optional stages; compare conversion of those who did vs skipped optional steps
  • Seasonal products: Compare same-period year-over-year rather than sequential months to avoid misleading trends
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